Your credit or debit card details will be sent directly to the secure payment system and do not go through any Bristol City Council system. No one will have access to any of the information we send to you or you send to us. Yes, it's safe to pay over the Internet on our system.ĭata you enter is sent securely encrypted to the payment website. Security Is it safe to pay over the Internet?
Where a reference number has been provided by the city council, this will be in the following format, for example 12/01234 or 12/51234, otherwise enter 'NEW' for New Applications.įound on the top right hand corner of the Penalty Charge Notice, starts with '231'. Payment for paper applications only.ġ0 digit reference number. Number is below the tenant's name on the swipe card.ġ2 digit Unique Property Reference Number (UPRN) from page 1 of the electronic application.ġ2 digit application number starting with 'KN' for Kingsdown, 'CM' for Cotham and 'RE' for Redcliffe. Six digit invoice number as detailed on your invoice.Įight digit PIN (personal identification number) or 14 digit account number on your yellow housing payment swipe card. Your Booking Reference Number is the unique reference number which will have been emailed to you with the confirmation of the courses booked.Įight digit reference number on the Penalty Charge Notice.
Starts with a 1 or 2 and is usually all numbers. Starts with a 5 and is usually all numbers.Ĭontrolled parking zone residents parking permitsġ1 digit account number. Residents' parking permits paper applications onlyġ1 or 13 digit account number on your bill or reminder.Penalty Charge Notices (parking fines and bus lane enforcement).Service charges for tenants and leaseholders.Adult social care services, such as Homecare and respite care.
What you can payīristol City Council Invoices - which includes: If you do not have access to email then please contact the helpline, shown in your documents, during normal working hours. If the problem persists, please contact us at the address on your document, giving your customer reference number and the date and time of your problem.ĭo not send your card details by standard email. Please wait five minutes and then try again. If you have waited for confirmation that your payment has been accepted and you have not received anything and/or you have received an error message, your authorisation may have experienced technical problems. If you have problems please first check that your web browser is set to accept cookies and supports 128-bit encryption. See why was my payment refused?ĭepending upon your bank, please allow up to five working days for your payment to clear. If authorisation is refused, transaction will not happen. It will take a few seconds whilst the system gets authorisation for your payment. They include fines for litter, graffiti, fly-posting and fly-tipping.
#PLEASE PAY INVOICES HOW TO#
How to pay any council bill, fine or invoice online, by phone, mobile or using our app.
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